š 2-Month Product Warranty
Overview
At Peepri Mart, we are committed to delivering high-quality products and excellent customer service. We offer a 2-month warranty on products where the warranty has been purchased along with the product, before delivery, or within 24 hours of deliveryāensuring your satisfaction and peace of mind.
ā ļø Important:
The warranty is valid only if:
š¹ Warranty Coverage
Our warranty covers manufacturing defects and workmanship issues. If your product meets the warranty conditions, we will repair or replace it once, free of charge, within the warranty period. Customers are responsible for the shipping cost of returning the item to us.
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Warranty Includes:
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Defects in Material or Workmanship
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One-time Repair or Replacement ā Based on the issue, weāll either repair or replace the item once.
š« Warranty Excludes:
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Misuse, abuse, or intentional damage
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Normal wear and tear
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Accidental damage (e.g., drops, water exposure)
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Unauthorized modifications or repairs
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Cosmetic issues that do not affect functionality
š ļø Product Inspection & Warranty Validation
Once we receive the product for a warranty claim, our team will conduct a thorough inspection to determine whether the issue qualifies under our warranty terms.
If the defect is valid and falls within the warranty scope, we will proceed with a one-time repair or replacement.
If the issue is not covered, the warranty will be considered void, and we will inform you of the reason.
š How to Make a Warranty Claim
1ļøā£ Contact Us
š§ Email: peeprimart@gmail.com
2ļøā£ Provide the Following:
3ļøā£ Review & Response
4ļøā£ Warranty Decision & Resolution
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If approved, weāll guide you on sending the item back.
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After inspection, weāll confirm if the product qualifies for warranty service.
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If eligible, the product will be repaired or replaced one time.
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If not, weāll notify you with a clear explanation.
ā ļø Terms & Conditions
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Warranty Duration: 2 months from the date of purchase
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Eligibility: Warranty must be purchased along with the product, before delivery, or within 24 hours of delivery
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One-Time Claim Only: Each product is eligible for only one warranty claim
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Non-transferable: Valid only for the original purchaser
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Shipping Costs: Customer pays for return shipping
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Unboxing Video Required: A clear video of unboxing must be submitted for damage-related claims
š„ Unboxing Video Requirement
To validate any damage-related claims, you must record a clear unboxing video at the time of delivery.
This helps protect both you and us by providing clear proof of the productās condition upon arrival.
š§¾ Warranty Certificate Disclaimer
The warranty certificate provided with your product is for certification purposes only.
Please note that warranty terms and conditions may be updated from time to time, so itās always best to refer to the latest version available on our website.
Scan the QR code on your warranty certificate to be directed to the most up-to-date warranty policy page.
š Need Help?
Reach out to us for any warranty-related queries:
š§ Email: peeprimart@gmail.com
š© Contact Form: https://peeprimart.com/pages/contact
